We are serious about your safety, please check to see if a Dimplex dehumidifier you have bought has been recalled for safety reasons.

Models - DXDH10N, DXDH16N, FTE10, FTE16, FTE20

  • Serial Numbers – starting with 501 through to 522
  • Date of manufacture – Between January and June 2015

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Models - DXDH10N, DH212

  • Serial Numbers – starting with 0, 1 or 2
  • Date of manufacture – Prior to August 2012

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If you do have an affected dehumidifier

  • STOP USING IT immediately by switching it off at the mains socket and unplugging the dehumidifier from the socket.
  • Call our Helpline on 0800 028 53 86 (Monday–Thursday 8.30am–5pm, Friday 8.30am–3pm so we can arrange a replacement product.
  • If you are affected by this Safety Notice, we urge you to contact us about this important safety issue as soon as possible.

Name and Registered Office: Dimplex - a division of the GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF, United Kingdom.
Company No.1313016 EEE Producer Registration Number WEE/GE0057TS
WEEE Distributor Take Back Scheme - Registration ID: 6131
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Neither the GDC Group nor Dimplex are associated with any other website containing the Dimplex brand name